Refund policy

Return & Refund Policy

Because our products are food and beverage items intended for consumption, all sales are final once shipped.

We do not accept returns or exchanges on opened or used products for health and safety reasons.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at:

📧 shipping@coosemans.com
Include:

• Your order number

• Photos of the damaged or incorrect items

• A brief description of the issue

If approved, we will issue a replacement or refund, at our discretion.

Shipping Issues

We are not responsible for delays caused by carriers, weather, or incorrect shipping information provided at checkout. Please ensure all shipping details are accurate before completing your order.

Non-Returnable Items

The following items are not eligible for return or refund:

• Food and beverage products

• Opened or used items

• Clearance or final sale items

Contact Us

If you have any questions about your order, please contact us at:
📧 shipping@coosemans.com